Hunny Privacy Policy

Overview

Hunny is a caregiver-managed mobile app with a child-facing companion experience. Adults create caregiver accounts, manage child profiles, pair child devices, and control settings. Children do not create standalone accounts. Before a caregiver creates a child profile, Hunny asks the caregiver for permission to use AI features and to send limited child data to the AI service provider described below.

Operator and Contact

Hunny is operated by Pui Ying Ng. Privacy questions and requests can be sent to hunny.app.official@gmail.com.

Information Hunny May Collect

Hunny may collect caregiver account information, such as email address, display name, authentication provider, and account identifiers. Hunny may also collect household records, child profile details such as nickname, birthday or age band, caregiver relationship labels, profile settings, language settings, device pairing data, child session activity, conversation transcripts, voice transcripts, drawings, Snap Game photos when used, caregiver notes, tiny moments, subscription status, and caregiver or paired-device reports about specific AI responses. For signed-in caregivers, Hunny may also record feature or button interactions, screens viewed, and time spent on a screen to understand reliability and improve the caregiver experience. Hunny does not collect this general product-analytics stream from child mode.

Hunny collects this information when caregivers create or manage an account or child profile, when a child device is paired, when caregivers and children use chat, voice, drawing, Snap Game, family messaging, subscription, reporting, or settings features, and when Hunny records operational events needed to run and protect the service.

AI and Voice Features

Hunny uses Microsoft Azure OpenAI Service to provide AI chat, speech-to-text, safety processing and caregiver-facing summaries. Hunny uses Speechify to provide synthetic voice playback for certain AI replies. Hunny may send child chat messages, recent conversation context, child profile details such as nickname, age band, caregiver relationship labels and language settings, voice transcripts or a short audio recording when fallback transcription is needed, and transcript or session context needed to generate caregiver summaries to Microsoft Azure OpenAI Service. Hunny may send AI reply text to Speechify for spoken playback, and that reply text may include child conversation details contained in the reply.

Reports submitted about an AI response are stored in Hunny's Supabase safety review queue for Hunny's review and are not sent to Microsoft Azure OpenAI Service or Speechify. The report remains linked to the relevant stored conversation event so Hunny can investigate the reported response.

Hunny does not send Snap Game camera photos to Microsoft Azure OpenAI Service or Speechify in the current version. Hunny does not keep raw child audio as long-term media history. A fallback recording is processed for transcription and deleted from the device after the request finishes. Conversation transcripts may be stored so Hunny can support the child experience and create caregiver-facing summaries.

Before Hunny sends a child's personal information to Microsoft Azure OpenAI Service or Speechify, the app displays a caregiver permission screen that identifies the providers, describes the information sent, and requires an explicit opt-in. Permission is recorded for each child profile. Existing profiles must complete the same permission step before AI features are available.

A caregiver can revoke this permission at any time from Caregiver Settings under AI Data Sharing. After revocation, Hunny disables AI chat, transcription, synthetic voice, and new AI-generated caregiver summaries for that child profile unless a caregiver grants permission again. Non-AI family features remain available.

Advertising, Tracking, Location, and Contacts

Hunny does not sell personal information. Hunny does not use child data for advertising or cross-app tracking. Hunny does not offer purchases inside child mode. Hunny does not collect precise location or contacts in the current version.

How Hunny Uses Information

Hunny uses information to provide caregiver login, child-device pairing, child profile personalization, AI companion features, family activities, caregiver summaries, subscription access, AI response review, security, support, and account deletion. Caregiver product interactions are used to understand feature use and improve the caregiver experience. Hunny also uses limited operational information, including pairing and device-delivery state, to maintain reliability, prevent abuse, debug problems, enforce access controls, and comply with legal obligations.

Service Providers

Hunny uses Supabase for hosting, database, authentication, storage, and Edge Functions; Microsoft Azure OpenAI Service for AI, speech-to-text, safety, and summary processing; Speechify for synthetic voice generation; Expo notification infrastructure for delivery of private family notifications; RevenueCat for subscription entitlement syncing; and Apple App Store or Google Play for platform services and payments. These providers may process limited data needed to provide the service, maintain security and reliability, prevent abuse, process subscriptions, or comply with law.

Hunny requires service providers that process personal information for Hunny to provide the same or equal protection described in this policy and to process personal information only as needed to provide their services to Hunny.

Notifications and Device Permissions

Hunny asks for notification permission only after an adult chooses to enable family notifications. If enabled, Hunny and Expo may process an Expo push token, install identifier, platform and app-version details, device role, and notification delivery state to deliver and invalidate private household notifications. Camera and microphone permission prompts in child mode are placed behind a grown-up check. Camera access is used for Snap Game; microphone access is used for voice chat and transcription. Permission can be changed later in the device Settings app.

Retention

Caregiver account, household, child profile, pairing, saved memory, and subscription records are generally kept until account or household deletion. Raw conversation transcripts are normally retained for up to 30 days, with a limited recovery window of up to 90 days when needed for summary processing. Other raw session events may be retained for up to 90 days. Snap Game photos may be kept until the session ends if not saved, or until household deletion if saved to Memories. AI response reports are generally kept until household deletion unless Hunny adopts a shorter review policy.

Caregiver Requests

Caregivers may request access, correction, or deletion by using in-app settings or contacting Hunny at hunny.app.official@gmail.com. You can also contact Hunny on Instagram at @hunny.kids.global.

In-app account deletion permanently deletes the caregiver authentication account. If the caregiver is the household's only active caregiver, Hunny also deletes that household and its associated child data. If the caregiver owns a shared household and another active caregiver remains, ownership transfers to the longest-standing active caregiver and the shared household remains available to them. A non-owner's deletion does not change the existing owner. App Store subscriptions must be managed separately in the user's Apple ID subscription settings.