Account deletion
Hunny Account Deletion
Caregiver-Owned Accounts
Hunny uses caregiver-owned accounts. Children do not have standalone accounts. Child mode is paired under a caregiver-managed household.
Delete Data in the App
To delete data in the app:
- Sign in as the caregiver.
- Open Settings.
- Choose Delete my account or Delete household.
What Gets Deleted
Deleting a caregiver account removes the caregiver account and related adult profile data. Deleting a household removes household-owned data, including child profiles, pairings, sessions, transcripts, Snap Game photos, saved memories, tiny moments, and parent notes.
Temporary Records
Some limited records may remain temporarily in backups, logs, app-store systems, payment/subscription systems, or service-provider systems for security, legal, fraud-prevention, or operational reasons.
Subscriptions
Deleting your Hunny account does not automatically cancel an Apple App Store or Google Play subscription. Cancel subscriptions through the app-store account used to purchase them.
If You Cannot Access the App
If you cannot access the app, email hunny.app.official@gmail.com from the caregiver email address connected to the account.